I was approved for a loan but didn't get my money

Please take the following steps:

  • Check your MPesa account to see if the loan is there. Sometimes there can be a delay of a few minutes.
  • It's possible you did not complete the loan acceptance process. Log on to your App, choose your payment schedule, and click on the "Send My Loan" button.

If you have completed the application and still do not see your money, please contact us via the in-App chat.

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