Why was my loan limit lower than on my previous loan?

We understand it is frustrating to not get the amount you anticipated.

Our system considers several factors when giving loans. If you make late payments, that can reduce the loan limit you qualify for.

We encourage you to always keep your account in good standing as it will help you qualify for larger loans in the future.

To apply for a Tala loan, you must first download the app and apply from within the app. To download the app, please visit your country's official site:

Tala Loan App Kenya

Tala Loan App Philippines

Tala Loan App Mexico

Tala Loan App India




Tala online loans have been consistently rated as one of the top loan apps in Kenya. Today, Tala loans have more than 1M+ installs among loan apps & mobile loan apps worldwide. Apply for mobile loans in Kenya with our loan app today!

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