How can I use my existing Tala account with a new phone? What do I do if I lost my phone?

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54 comments

  • Loida Cacayan

    Pls help me ms.lucy
    Email add loidaredota1M@gmail.com

  • MAVICTORIA Aquino

    nd sia nadodownload sa iphone q

  • Ken

    Hi Loida, thank you for your message. Have you checked out our Philippines Help Center page? Please click here to learn more about Tala Philippines: https://talasupport.zendesk.com/hc/en-us/categories/360001474971-Mga-Madalas-Itanong-Philippines- 

  • Ken

    Hi Aquino, thank you for contacting Tala with regards to which device Tala app supports. Please visit our Philippines Help Center to learn more about Tala Philippines, here: https://talasupport.zendesk.com/hc/en-us/categories/360001474971-Mga-Madalas-Itanong-Philippines-

  • Jinky Perante

    Maam,nawala po phone ko at ginagamit ko po ngayon is phone ng sis in law ko.Naka register po kasi ito sa tala sa account niya.Gagamitin kompo sana para makapagbayad nako at para din po maka reloan po ako.Please help me po

  • Jinky Perante

    Maam,nawala po phone ko at ginagamit ko po ngayon is phone ng sis in law ko.Naka register po kasi ito sa tala sa account niya.Gagamitin kompo sana para makapagbayad nako at para din po maka reloan po ako.Please help me po

  • Ken

    Hi Jinky,

    We appreciate your inquiry. To learn more and enquire about Tala Philippines, please visit our Philippines Help Center by clicking here: https://talasupport.zendesk.com/hc/en-us/categories/360001474971-Mga-Madalas-Itanong-Philippines-

    Regards,

    Ken.

  • mimie capulong

    Saan Po ako ittxt ng tala kng ano Po ung control number para ma-receive ko ung loan ko kng iba na Po ang number ko dhil nawala po ung cp ko at ung number na registered acct ko Po sa tala

  • hamisi Ismail

    Sijui jins ya kuomba mkopo

  • Ken

    Hi Mimie, thank you for contacting us. Please learn more or contact Tala Philippines by clicking here: https://talasupport.zendesk.com/hc/en-us/categories/360001474971-Mga-Madalas-Itanong-Philippines-

  • Ken

    Hilo ni swali nzuri Hamisi! Je! Umeangalia maelezo yetu ya 'Jinsi ya kuomba mkopo' <https://talasupport.zendesk.com/hc/en-us/articles/360023935152-Ni-vipi-navyoweza-kuomba-mkopo-wa-Tala->? Ina kila kitu unachohitaji kujua kuhusu kuomba mkopo nchini Kenya.

  • Julakmad Nasser

    Ano poh ang gagawin ko na wala poh ang cellphone at number ko tapos naka bill na ako ng bagong cellphone at number tapos nag download ako ng tala apps tapos Yung bagong number ko ang ni lagay ko bakit bumalik ako sa first loan at disapprove poh paano ko poh mapa litan ang register contact number ko.plsss paki tulonh ako

  • Karlo Mikael Algery

    Hi!

    Please do help me, my phone was lost and also the sim card enrolled in the app lost too. Please do send me a link to change my phone number to my present number now. Already chat in the app but no one replied. Please help!

  • Karlo Mikael Algery

    Please do help!

     

  • Ken

    Hi Nasser, thank you for contacting us. Please note you need to contact Tala Philippines with regards to your inquiry by send a message via in-app chat for further assistance. To learn more and enquire about Tala Philippines, please visit our Philippines Help Center by clicking here: https://talasupport.zendesk.com/hc/en-us/categories/360001474971-Mga-Madalas-Itanong-Philippines-

  • Ken

    Hi Karlo, please send a message via in-app chat for further assistance. To learn more and enquire about Tala Philippines, please visit our Philippines Help Center by clicking here: https://talasupport.zendesk.com/hc/en-us/categories/360001474971-Mga-Madalas-Itanong-Philippines-

  • Kelvince Oyare

    hi,,
    I lost my phone and I bought another one, after downloading the app when I tries to log in am told the account is linked to another device. Need help please because I want to repay my loan.
    Thanks.

  • Ken

    Hi Kelvince, thank you for your inquiry. Please contact us via our in-app chat for further assistance. Did you know you can make your payment without using the app? Please check out article https://talasupport.zendesk.com/hc/en-us/articles/360022069971-How-do-I-repay-my-loan-Long-Form- to learn more. 

  • Sheryl piccio

    I requested many times to link my new mobile no. To my existing account but until now no actions taken....

  • Ken

    Hi Sheryl, apologies about that. Please send us a message through in-app chat and we will be happy to assist you. Thank you. 

  • rachelle r. portales

    pls assist me to repay i lost my phone..and plss send me links to my new mobile number para magamit ko ulit yung account ko..thanks

  • Ken

    Hi Rachelle, thank you for contacting us. Please send us a message through our in-app chat for further assistance. Thank you. 

  • Ma Caroline Rose Pangan

    Hello pls help me i lost my phone month ago. And nagloan po ako kahapon at naapprovan po pero wala po ako narecieve na detail about sa control no. Or reference no. Sa email ko. So paano ko po makukuha yung niloan ko pls help me asap

  • Ma Caroline Rose Pangan

    Pls help me i dont recieve the details on my email add

  • Ma Caroline Rose Pangan

    Pls help me i dont recieve the details on my email add

  • Nansmalyn Ladja

    Hello po....pa help naman po ano po ang gagawin ko pra mabayaran ko ang loan ko may 22 na po due date ko bukas na yun pless po pa help pano ko po bayun mababayaran.....

  • hilgin iyang

    pls. help. how can i change my number to my new sim card number?

     

  • Gladize Valerio

    Pa help naman po pano po ulit maka regeter sa tala tnx

  • Gladize Valerio

    Pa help naman po pano po ulit maka regeter sa tala tnx

  • Irene A. Tortogo

    SAME HERE.. NAWALA OLD NUMBER KO BUKAS NA DUE DATE KO PANO AKO MKAKABAYAD KUNG NAWAWALA NA OLD NUMBER KO.. PLS HELP ME

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