We understand that sometimes unpredictable circumstances can prevent you from paying on time. If you have trouble repaying, we encourage you to make a partial payment and contact us as soon as possible.
You can reach us via the following channels:
- Call us on 0800720597 (toll-free number)
- Email us at email@example.com
- Chat with us on Twitter (@talamobile)
- DM us on Facebook on Tala FB page(https://www.facebook.com/talakenya)
- Chat with us via Tala In-app Chat
When the going gets tough, Tala is there for you. Our customer care agents do their best to work with you to find a fair resolution. The most important thing is to reach out early if you have questions or concerns about repayment and keep an open communication line.